Refund policy
Returns:
Refunds (if applicable)
To complete your return, we require a receipt or proof of purchase. Reach out to us for a return authorization at info@millwoodart.com because this will simplify the whole process.
Non-returnable items:
Gift cards
Please do not send your purchase back to the manufacturer until you receive Return Material Authorization.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@millwoodart.com or call 919-828-7376
Shipping:
To return your product, you should mail your product to:
Mill Wood Art
Returns Department
1500 Capital Blvd.
Raleigh NC 27603
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.